Change the payment method

    The payment method can only be changed for the billing account of the Business account type: you can only use a transfer from your bank account instead of a transfer from your bank card. To do this, send a request to: cloud_docs@support.yandex.ru.

    In the request, specify the full name of your company and cloud id and attach the following documents:

    • A copy of the certificate of incorporation or business registration.
    • A copy of the decision or minutes on the appointment of the General Director.
    • A copy of the power of attorney of the business representative (if you are a representative).

    Your request will be reviewed within three business days. As soon as the decision is made, a Yandex.Cloud manager will contact you.

    Note

    Once your card is unlinked from your billing account, you will not be able to add a new card. To top up your personal account, you can only use a transfer of funds from your bank account (via a bank).