General questions about Billing
Can I use my OS license for VM instances in Yandex.Cloud?
Where can I find SLAs?
In Yandex.Cloud, each service has its own SLA. You can learn more about SLAs in the section Legal documents.
Where can I find the bank details of Yandex.Cloud?
How do I contact technical support?
Depending on your service plan, you can contact technical support in one of the following ways:
- Through the feedback form on the support page in the management console, 24 hours a day.
- By email, 24 hours a day.
- In the chat, 24 hours a day.
- By phone, on weekdays from 10:00 to 19:00 Moscow time (UTC+3).