General questions about Billing
Can I use my OS license for VM instances in Yandex.Cloud?
Where can I find SLAs?
In Yandex.Cloud, each service has its own SLA. You can learn more about SLAs in the section Legal documents.
Where can I find bank details of Yandex.Cloud LLC?
How do I contact technical support?
You can contact technical support using one of these methods:
- Through the management console on the support page.
- By email (to the email address from which you received the welcome email when creating your billing account).
Technical support responds to requests 7 days a week from 10 a.m. to 10 p.m. (UTC+3).