Questions about an agreement
Will you provide an agreement for the provision and payment of services?
In Yandex Cloud, all services for residents of Russia and Kazakhstan and non-residents of Russia and Kazakhstan are provided under an agreement that you accept when you create a billing account. The agreement does not need to be signed by both parties.
For more information, see Agreement.
Where can I read the terms of the agreement?
Can a signed agreement be finalized?
Businesses may conclude an agreement that is signed by both parties. To do this, you must submit a request using the Ask a question form on the Contact us page. A Yandex Cloud manager will contact you to discuss the terms and conditions of signing the agreement.
How do I reference a signed agreement?
An agreement is provided as an offer. Specify the agreement number and add a link to the offer or its printed version. Under article 435 of the Civil Code of the Russian Federation, this fully conforms to the legal status of a signed service agreement.
How do I get a hard copy of the agreement?
Contact support. A Yandex Cloud manager will contact you to discuss the terms and conditions of signing the agreement. It will take about two weeks to prepare the agreement: a company representative will sign it and we'll send it to you by mail.