Questions about payment
Who can pay for resources?
For more information, see How to pay for resources.
What payment methods can I use?
The method for crediting funds depends on your legal status (billing account type):
How do I change my payment method?
The payment method can only be changed for a billing account of the Business account type: you can only use a transfer from your bank account instead of a transfer from your bank card.
The payment method cannot be changed for a billing account of the Individual account type.
What cards are accepted for payment?
We accept Visa, MasterCard, and MIR bank cards.
Is there a minimum payment amount?
Yes. The minimum payment amount is shown at the time of payment in the Top up account window.
How can I change my payment details?
Only the owner of the billing account can change the details. If you are the owner, follow the instructions in Change your billing account data.
In which currency can I pay for Yandex.Cloud?
You must pay for Yandex.Cloud resources in rubles (₽), regardless of your legal status (billing account type).
You must pay for Yandex.Cloud resources in tenge (₸), regardless of your legal status (billing account type).
You must pay for Yandex.Cloud resources in US dollars ($), regardless of the country you live in.
Can I pay for resources with a bank card in a different currency?
If you pay for resources with a bank card in a foreign currency, the equivalent amount in rubles, including VAT, is debited from the bank card. Additional bank fees for the currency conversion might be debited or credited a day or two later.
I linked a bank card to my billing account. When will money be debited from it?
If this is your trial period, funds will not be debited from the bank card you linked.
Since you do not automatically upgrade to the paid version at the end of the trial period, funds are only debited after activating the paid version and using Yandex.Cloud services.
If you upgraded to the paid version and used Yandex.Cloud services, do the following to stop incurring charges:
- Settle your arrears (if any).
- Delete all billable service resources.
- Contact technical support to deactivate your account.
I linked a cloud to a new billing account. How do I pay for services now?
If the cloud was previously linked to another billing account, check the period of the services: for services provided before the move, pay from the previous billing account. For services provided after, pay from the current billing account. The payment method must match the billing account type.
Will you provide an agreement for the provision and payment of services?
In Yandex.Cloud, all services for residents and non-residents of Russia are rendered under an agreement that you accept when you create a billing account. The agreement does not need to be signed by both parties.
For more information, see Agreement.
Where can I read the terms of the agreement?
Can a signed agreement be finalized?
Businesses may conclude an agreement that is signed by both parties. To do this, you must submit a request using the Ask a question form on the Contact us page. A Yandex.Cloud manager will contact you to discuss the terms and conditions of signing the agreement.
How is resource consumption charged?
Yandex.Cloud resources are consumed on an as-needed basis. The amount for resources consumed is calculated individually for each service.
For more information, see Pricing.
Can I enable an alert to be notified when my account balance is approaching zero?
Since Yandex.Cloud uses a postpaid billing system, we don't plan to introduce a service for notifying users about their account balance approach to zero. We recommend that you track your spending and account balance on your own.