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Creating a billing account
FAQ
What's next?

The Yandex Cloud platform has several user interfaces, such as the management console and the command line interface. To access any user interface, you will need a user account. This can be a personal Yandex account (Yandex ID) or a Yandex 360 account. For detailed instructions, see the Help for Yandex ID and Yandex 360.

Creating a billing account

A billing account is required even if you plan to use only free services. When you create the first billing account linked to your user account, you are awarded the initial grant.

Log in using Yandex ID and go to the management console. Confirm the creation of your first cloud and go on to create your billing account:

In the management console, go to Billing.
On the Accounts page, click Create account. Fill in your information:
- Select the payer's country.
- Specify the name of the billing account that will be displayed in the list of billing accounts.
If in the Payers section you see a list of available payers, you can select one of them or add a new one.
To add a new payer, select Payer type:
- Individual is intended for residents of Russia and Kazakhstan.
- Legal entity or individual entrepreneur is intended for residents and non-residents of Russia and Kazakhstan.
For more information about the types of payment accounts and their limitations, see Overview of payment accounts.

Note

Under one user account, all payers must be either residents of Russia, residents of Kazakhstan, or residents of other countries.

Individual

Legal entity, individual entrepreneur or non-resident of Russia and Kazakhstan

Enter your first, last, and middle name.
Link your bank card. Enter the bank card details: the 16-digit number, expiration date, and CVV (on the back of the card).

We accept Visa, MasterCard and MIR bank cards.
- Residents of Russia carry out pricing calculations in RUB and may use cards issued only by Russian banks.
- Residents of Kazakhstan carry out pricing calculations in KZT and may use cards issued by non-Russian banks.
- Residents of other countries carry out pricing calculations in USD and may use cards issued by non-Russian banks.
To make sure your bank card is valid, a small amount will be held in your account. This amount will not be debited and will become available once verification is complete and the funds are released. The period for releasing the held funds depends on how and when your bank handles transactions.
Enter your current email address and phone number. Contact details are required not only to reach you, but also to issue payment invoices and send financial documents.
If this is your first billing account in Yandex Cloud, a trial period is available to you.

Note

In some cases, additional verification may be required when you create a billing account with a trial period. On the page of this billing account in the management console, you'll find a message with detailed instructions.
- When enabling the trial period, remember that after its expiration, your resources will be suspended. To resume operation, you will need to switch to the paid version.
- If you don't activate the trial period at this stage, your account will be created with paid consumption. In this case, after using up the initial grant, you don't have to upgrade to the paid version.

Select a payment method: Bank card or Bank transfer. You can change your payment method any time after creating a billing account.
Enter the legal information of your organization and your contact details.

Note

Carefully fill in your contact information and payment details. This information is required not only to contact you, but also to issue payment invoices and send financial documents.
If you select the Bank card payment method, link your corporate bank card: Enter the bank card details: the 16-digit number, expiration date, and CVV (on the back of the card). Confirm that the card is corporate and you are authorized to use it.

We accept Visa, MasterCard and MIR bank cards.
- Residents of Russia carry out pricing calculations in RUB and may use cards issued only by Russian banks.
- Residents of Kazakhstan carry out pricing calculations in KZT and may use cards issued by non-Russian banks.
- Residents of other countries carry out pricing calculations in USD and may use cards issued by non-Russian banks.
To make sure your bank card is valid, a small amount will be held in your account. This amount will not be debited and will become available once verification is complete and the funds are released. The period for releasing the held funds depends on how and when your bank handles transactions.
If this is your first billing account in Yandex Cloud, a trial period is available to you.

Note

In some cases, additional verification may be required when you create a billing account with a trial period. On the page of this billing account in the management console, you'll find a message with detailed instructions.
- When enabling the trial period, remember that after its expiration, your resources will be suspended. To resume operation, you will need to switch to the paid version.
- If you don't activate the trial period at this stage, your account will be created with paid consumption. In this case, after using up the initial grant, you don't have to upgrade to the paid version.
Click Create.

If you select the Bank transfer payment method or if the payer is a non-resident of Russia or Kazakhstan, you will receive an email with further instructions at the email address specified in your user account. In this case, it may take up to three business days to activate your billing account.

If this is your first payment account in Yandex Cloud, and you've selected Bank transfer as a payment method, the account will be created in the trial period. To continue to use the resources after your trial period ends, make sure to switch to the paid version.

FAQ

Questions about billing accounts and paid accounts

Why do I need a billing account with a linked bank card?

Billing accounts are used to identify users paying for Yandex Cloud resources. Even if you plan to use only free services, you still need a billing account: grants and promo codes are credited to it.

To activate a billing account, we require you to link a bank card to make sure that you are a human and not a robot. When linking the card, a small amount will be debited and immediately returned. That is how we verify that your card is real.

Payment for Yandex Cloud services and resources will be debited from your bank card only after you explicitly allow this, that is, after you switch to a paid account.

What happens after the trial period ends? Will you start debiting money right away?

Yandex Cloud doesn't debit money and doesn't invoice you until you have switched to a paid account. The switching to paid consumption never happens automatically.

However, if your grant has expired, access to your resources will be blocked for 30 days or until you switch to paid consumption. For more information about expiry of the trial period, see End of trial period.

Questions about the initial grant

I accidentally switched to a paid account. Did I lose my initial grant? Can I get it back?

No, you can't switch back to the trial version, but the grant will not be lost. The initial grant will be spent first. For more information about the order in which funds are spent, see Billing cycle.

I haven't used up the entire initial grant, but my cloud is blocked. What should I do?

The cloud may be blocked for a few reasons:

Make sure that a valid card is linked to your account. If you linked the card and then deleted it, your account may be blocked.
The initial grant is provisionally divided into two parts that can be used at the same time. One part covers payment for the Compute service, the other part — the rest of the Yandex Cloud services. If you run out of one part, you can continue using the cloud by switching to a paid account. The unspent part of the grant will be preserved. For more information about using the initial grant and switching to a paid period, see Upgrading to the paid version.

I couldn't use up the initial grant in 60 days. Can I use Yandex Cloud?

When the initial grant expires, the total unused amount is offset, and the access to your resources is suspended for 30 days. To continue using Yandex Cloud, switch to a paid plan.

About the documents

Is it safe to pay to Yandex Cloud?

The Yandex Cloud platform meets the PCI DSS requirements, that's why it's safe to use the cloud services for payment processing. For more information about PCI DSS certification, see PCI DSS.

Where do I find my agreement with Yandex Cloud?

In Yandex Cloud, all services are provided under an offer that you accept when creating a billing account. The agreement does not need to be signed by both parties.

No printed offer is provided.

No physical invoice is provided, but you can generate and print it out from the console.

I need a bilateral contract rather than an offer. Can I have it?

Yes, companies and individual entrepreneurs can sign a bilateral contract. Send a request using the Message form. A Yandex Cloud manager will contact you to discuss the terms and conditions of signing the agreement.

How do I get invoiced?

To get an invoice for paying at a bank office, use instructions at Businesses and individual entrepreneurs.

Yandex Cloud doesn't provide paper payment documents.

What's next?

Start exploring Yandex Cloud services.