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© 2022 Yandex.Cloud LLC
Yandex Tracker
  • Getting started
    • Activating Yandex Tracker
    • Logging in to Yandex Tracker
    • Adding users
    • Configuring access to Yandex Tracker
    • Setting up Yandex Tracker
    • Working with Yandex Tracker
      • Home page
      • My issues
      • Working with issues
      • Favorite issues, boards, and dashboards
      • Personal settings
    • Migrating to Yandex Tracker
    • Disabling paid services
  • Yandex Tracker mobile app
  • Practical guidelines
    • Setting up Yandex Tracker for a development team
      • Overview
      • Creating a queue for a development team
      • Structuring issues
      • Using Agile methodologies
      • Configuring issue templates
      • Connecting repositories
      • Automating recurring actions
      • Integrating Yandex Tracker with other platforms
    • Setting up Yandex Tracker for a support team
      • Overview
      • Creating a queue for the support team
      • Accepting requests by mail and via forms
      • Configuring multi-tiered support
      • Sending emails from the issue page
      • Grouping requests by topic
      • Tracking the time it takes to process a request
      • Collect requests statistics
      • Configuring integration with third-party platforms
  • Concepts
    • Yandex Tracker overview
    • Concepts
  • Configuring queues
    • Overview
    • Creating a queue
    • Queue templates
    • Viewing issues in a queue
    • Changing basic queue settings
    • Configuring issue types and statuses
      • Overview
      • Configuring issue types
      • Create a workflow
      • Setting up statuses
      • Configuring transitions
      • Creating a resolution
    • Local issue fields
    • Adding a queue team
    • Setting access rights for queues
    • Advanced queue features
    • Viewing the history of queue changes
    • Deleting a queue
  • Working with issues
    • Creating an issue
      • Overview
      • Creating an issue via email
      • Creating an issue from a form
      • Cloning an issue
    • Editing an issue
      • Overview
      • Adding comments to issues
      • Creating a checklist
      • Editing issue links
      • Attaching images and files to an issue
      • Formatting text in issues
      • Executing macros
      • Voting for an issue
      • Moving an issue to another queue
      • Changing multiple issues
    • Setting up an issue reminder
    • Registering time spent
    • Adding issue fields
    • Viewing the history of issue changes
    • Getting access to an issue
    • Deleting an issue
  • Structuring issues
    • Overview
    • Links between issues
    • Projects
    • Components
    • Versions
  • Agile development tools
    • Overview
    • Creating a board
    • Working with an agile board
    • Editing and deleting a board
    • Sprints
    • Epics
    • Collaborative workload estimation
    • Burn down charts
  • Searching issues
    • Finding issues by key or name
    • Searching for my issues
    • Searching for issues in queues
    • Creating an issue filter
    • Query language
  • Notifications and subscriptions
    • Overview
    • Subscribing to notifications
    • Receiving update reports
    • Subscribing other users to queue updates
    • Notification settings
      • Overview
      • Notifications about your issues
      • Notifications about your subscriptions
  • Statistics and dashboards
    • Dashboards
      • Overview
      • Creating a dashboard
      • Widgets
      • Editing a dashboard
      • Shared access to dashboards
      • Making a dashboard your home page
    • Queue statistics
    • Gantt charts
  • Automation and templates
    • Overview
    • Triggers
      • Overview
      • Creating triggers
      • Setting trigger conditions
      • Configuring trigger actions
      • Editing and deleting triggers
      • Examples
    • Auto actions
      • Overview
      • Automatic issue updates
      • Scheduled issue creation
      • Editing or deleting auto actions
    • Macros
    • Templates
      • Overview
      • Creating a template
      • Editing a template
      • Deleting a template
      • Using shared templates
    • Variables
    • Using a form as a template for creating issues
  • Configuring an SLA for issues
    • Overview
    • Configuring rules
    • Work schedules
  • Integration with other services
    • Mail
    • Yandex Forms
    • Yandex Wiki
    • Messengers
      • Overview
      • Slack
      • Telegram
    • Setting up links to external applications
      • Overview
      • Setting up an external application
      • Sending your application data to the Tracker team
  • Developer tools
    • Plugin for IDE
    • API
    • Python client
    • Connecting repositories
  • Pricing policy
    • Pricing
    • Setting up a billing account
    • Topping up your personal account
    • Viewing service detalization
  • API reference
    • Overview
    • API access
    • Issues
      • Get issue parameters
      • Editing an issue
      • Creating an issue
      • Moving an issue to another queue
      • Find out the number of issues
      • Find issues
      • Release scroll view resources
      • Get priorities
      • Get issue links
      • Link issues
      • Get transitions
      • Make a status transition
      • Get the history of issue changes
    • Checklists
      • Create a checklist or add items to it
      • Get checklist parameters
      • Edit a checklist
      • Delete a checklist
    • Projects
      • Creating a project
      • Get project parameters
      • Get a list of all projects
      • Get a list of project queues
      • Edit a project
      • Deleting a project
    • Comments
      • Add comment
      • Get issue comments
      • Edit a comment
      • Delete a comment
    • Macros
      • Get queue macros
      • Get a macro
      • Creating a macro
      • Edit a macro
      • Delete a macro
    • External links
      • Get a list of external applications
      • Get a list of issue external links
      • Add an external link
      • Delete an external link
    • Attached files
      • Get a list of attached files
      • Download a file
      • Download a thumbnail
      • Attaching a file
      • Upload a temporary file
      • Delete a file
    • Queues
      • Creating a queue
      • Get queue parameters
      • Get a list of queues
      • Get queue versions
      • Get required fields for the queue
      • Deleting a queue
      • Restore a queue
      • Remove a tag from a queue
      • Automation
        • Receiving triggers
        • Creating triggers
    • Issue boards
      • Get parameters of all boards
      • Get board parameters
      • Creating a board
      • Edit a board
      • Delete a board
      • Columns
        • Get parameters of all columns
        • Get column parameters
        • Create a column
        • Edit a column
        • Delete a column
      • Sprints
        • Get all sprints of a board
        • Get a sprint
        • Create a sprint
    • Import
      • Import an issue
      • Import files
      • Import comments
      • Import links
    • Bulk operations
      • Perform a bulk move of issues to a different queue
      • Bulk changes to issues
      • Make bulk changes to issue statuses
    • Time tracking
      • Add a record of time spent
      • Edit a record of time spent
      • Delete a record of time spent
      • Get records of time spent
        • Get all records for an issue
        • Select records by parameters
    • Issue fields
      • Get global issue fields
      • Create an issue field
      • Get issue field parameters
      • Edit issue field names
      • Edit possible values of issue fields
      • Create an issue field category
      • Local fields
        • Create a local queue field
        • Get local queue fields
        • Get information about a local queue field
        • Edit a local queue field
    • Get information about the current user
    • Possible response codes
  • FAQ
  • Support

Yandex Tracker

Yandex Tracker is a service for managing your projects and activities.
It can help you organize any type of work, such as software development, ad campaign management, accepting user requests, negotiating contracts, and so on
Yandex Tracker helps managers distribute work among their employees and monitor their progress.
Yandex Tracker helps employees find their list of issues and keep track of deadlines and priorities.
  • Setting up Yandex Tracker

    Configure a queue in Yandex Tracker, which is a common workspace for issues in the same pipeline or for a single product.

  • How to use Yandex Tracker

    Log in to Yandex Tracker, start working on an issue, or close a completed issue.

  • Concepts

    Learn about how Yandex Tracker works. Find out how you can use Yandex Tracker for your workflow.

  • Agile tools

    Use the Agile software development methodology in your projects. Yandex Tracker lets you group issues into sprints and track them on agile boards.

  • Automation and templates

    You can automate your workflow using triggers and auto actions. Use templates to create standard issues or comments that you use frequently.

  • Search for issues

    You can use filters to search for issues by any issue parameter or combinations. Use the filter builder or query language to set filters.

  • Monitoring issues

    Collect all information about important issues on a dashboard by adding issue lists, statistics, tables, or notes there. Keep track of your team's progress on issue boards.

  • Pricing

    Prices and rules for calculating the cost of using the service

  • API reference

    Description of HTTP API methods

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© 2022 Yandex.Cloud LLC