Setting up a billing account

You need a Yandex Cloud billing account to pay your invoices for using Tracker if full access to the platform is granted to six or more users. Payments for the service are automatically debited from the billing account linked to Tracker on the first day of every month. To learn more about service plans and take a look at some examples of how to calculate monthly costs, see Pricing policy.

You can find the FAQ for payments in Payments in Tracker.

Linking a billing account to Tracker

If you want to use paid features in Tracker, you first need to link a billing account. To do this, follow the link.

A window that prompts you to link your billing account to Tracker appears when you grant full access to a new user (if five of your employees already have full access) or when enabling automatic full access for all new users.

• If you already have a Yandex Cloud billing account, select it from the list and click Link.

• If you don't have a billing account yet, select Create and add a new account.

If you linked a billing account with an active trial period or created a new account, the paid version will be automatically activated for your account. This means that money can be debited from your account to pay for services Yandex Cloud. If you haven't used the starting grant yet, you will be able to use it after switching to the paid version. Read more about the starting grant in Getting started in Yandex Cloud.

Creating a billing account

1. Open Tracker main page and log in as an administrator.

2. On the top panel in Tracker, click → Billing.

3. Go to the Account list and click Create an account.

4. Select the payer's country of residency.

5. Enter the name of the billing account. The name is displayed in the list of your billing accounts and helps you select the one you need.

6. If you have existing billing accounts, you can choose one of the available payers in the Payers section . To add a new payer, select New payer.

7. If you add a new payer:

   1. Select the payer type: Individual or Business or entrepreneur.

      If the payer is a non-resident of Russia or Kazakhstan, only one payer type is available: Business (non-resident of Russia).

   2. Enter your details or your organization's details.

   Note

   Carefully fill in your contact information and payment details. This information is required not only to contact you, but also to issue payment invoices and send financial documents.

8. For a legal entity or individual entrepreneur, choose a payment method (bank card or bank transfer).

9. If you are planning to pay for the service as an individual or selected payment by bank card for a legal entity or individual entrepreneur, link your bank card:

   • Click Add card.
   • Enter the bank card details: the 16-digit number, expiration date and CVV (on the back of the card).
   • Click Link.

   We accept Visa, MasterCard and MIR bank cards.

   • Residents of Russia carry out pricing calculations in RUB and may use cards issued only by Russian banks.
   • Residents of Kazakhstan carry out pricing calculations in KZT and may use cards issued by non-Russian banks.
   • Residents of other countries carry out pricing calculations in USD and may use cards issued by non-Russian banks.

   Note

   Your funds will only be debited from the bank card after you activate the paid version and use the services Yandex Cloud.

   To make sure your bank card is valid, a small amount will be held in your account. This amount will not be debited and will become available once verification is complete and the funds are released. The period for releasing the held funds depends on how and when your bank handles transactions.

10. Click Create.

    Note

    By clicking Create, you accept Yandex Cloud offer.

    The created billing account will be assigned one of the follwoing statuses:

    • NEW — used for individuals residing in Russia or Kazakhstan (any payment method) or legal entities residing in Russia or Kazakhstan that pay using a Bank card.

    • PAYMENT_NOT_CONFIRMED — used for individual entrepreneurs and companies residing in Russia or Kazakhstan that pay via Bank transfer, as well as companies residing outside of Russia and Kazakhstan (any payment method). You will receive an email outlining further steps you need to take to an address specified in your Yandex account. Billing account activation may take up to three business days.

After creating a billing account, link it to Tracker. You can also use the starting grant to explore Yandex Cloud services if you haven't activated the trial period or purchased paid services before. Read more about the starting grant in Getting started in Yandex Cloud.

Editing your billing account

1. On the top panel in Tracker, click → Billing.

2. Select the billing account you wish to edit on theAccount list page.

   • To rename an account, click the icon and choose Rename in the section with the account name.

   • To link another bank card to pay with, find the Bank card section and click Change bank card.

   • To change the payment method for a legal entity or individual entrepreneur, contact technical support.

   • To change payer details, click Edit in Yandex Balance at the bottom of the page, then select the Payers section on the Yandex Balance page.

   Note

   To change the name of a legal entity or the TIN, create a new billing account.