How to migrate from Yandex.Connect to Yandex Cloud Organization
Starting from March 1 2021, once you activate Yandex Tracker, an organization is automatically created in Yandex Cloud Organization. Your organization's admin can connect identity federation to it so that your employees can log in to Tracker using their corporate accounts. You're charged for using Tracker through Yandex.Cloud billing.
If you activated Tracker before March 1, the service is linked to your company in Yandex.Connect. We'll move all organizations from Yandex.Connect to Yandex Cloud Organization stepwise without involving their admins. We'll notify an organization's admin in advance before carrying out migration to Yandex Cloud Organization.
How to use Tracker on mobile devices
The Tracker mobile app is available:
In Google Play for mobile devices powered by Android 8.0 or newer versions.
In the App Store for mobile devices powered by iOS 11.0 or newer versions.
For more information see Tracker mobile app.
How to add users to Tracker
To enable your employees to use Tracker:
Add them to Tracker. You can invite users with Yandex accounts or create an identity federation so that your company's employees can log in to Tracker with their corporate accounts.
Set up full access to Tracker for the employees.
How to delete an issue
You can't delete an issue, but you can close it with an appropriate resolution. For example, duplicate issues can be closed with the resolution
Duplicate, and issues created by mistake can be closed with the resolution
Cancelled. For more information about issues, see Working with issues.
How to delete a queue
Only a user with access to editing queue settings can delete a queue. This is usually the administrator or owner of the queue.
To delete a queue:
Open the queue page.
To the left of the queue name, select → Administration.
Go to the Basic settings tab.
Click Delete queue.
Confirm the deletion.
For more information about deleting a queue, see Delete a queue.
Can an issue have multiple assignees?
An issue can only have one assignee at a time. There are several ways to organize the work of multiple people:
- If multiple people are working on the issue in turn, change the assignee at different points while the issue is in progress.
- If multiple people are working on the issue simultaneously, divide it into sub-issues and assign each one to a different person.
For more information about issues, see Working with issues.
I don't have access to an issue
The access permissions for issues are determined by the queue settings.
If you don't have sufficient rights to access the queue page and its issues, contact the queue owneror your organization's administrator. The queue owner's name is usually mentioned in the access restriction message.
If you can access the queue page but some of the issues remain unaccessible, some of the issues may include components with limited access. If this is the case, please contact the queue owner.
How can I find the queue owner?
The owner is listed on the Description tab on the queue page. For more information, see List of queue issues.