Using a form as a template for creating issues
By default, queue settings can only be accessed by the queue owner.
You can use Yandex Forms to set up your form to act as a template for creating issues as well as integrate it with the Tracker interface. Such form will be displayed on the issue creation page next to the basic one. It will help users create issues by following a preset template without feeling distracted by other fields and parameters.
Step 1. Create and configure your form
Go to Yandex Forms. If the service hasn't been activated, contact your company's administrator.
Create a new form from scratch or use the Issue for Tracker template.
Set up your form's fields to collect data needed for issue creation.
Configure the name of the form. This name will be displayed in the Tracker interface when creating an issue.
Set up your form's integration with Tracker.
Publish your form and copy the link to it from the Link field.