Creating an issue via email

To create an issue via email, send a message with the issue description to the queue address:

1. Make sure the queue has its email address set up first.

2. Check that you have access to the queue.

3. Creating a new message.

   Tip

   Create a new message for every issue. If you respond to a Tracker email or send an existing email again, it appears as an issue comment.

4. Enter the issue name in the Subject field.

5. Describe the issue in the message body.

6. Send an email to the address , specified in queue settings.

You'll receive a reply notifying you that a new issue was created.