Running a macro
In Tracker, macros are scripted algorithms that can be executed on the issue page. You can use macros to automate repeating actions. Macros let you change messages.
Each Tracker queue has its own set of macros. If you didn't find an appropriate macro, create one.
To run a macro:
Open the issue page.
Go to the comment field.
Select a macro from the drop-down Macros list.
You can select multiple macros at the same time. If multiple macros change the same field, only the last executed change will be applied.
To execute the macro, click Send.