ZiaxFlow platform allows to create text-based bots and voicebots based on context and conversational intents. Chatbot can analyze and recognize user’s intents, it also can highlight data from the dialog context. ZiaxFlow has flexible settings, tracking and switching between dialog contexts. You can integrate ZiaxFlow with many systems that have an API through the webhooks.
- First line support for customer service and employees.
- Outbound calls for service needs and information.
- Creating skills for voice assistants.
Yandex.Cloud technical support responds to requests 24 hours a day, 7 days a week. The types of requests available and their response time depend on your pricing plan. You can activate paid support in the Management console. Learn more about requesting Technical support. Yandex.Cloud does not provide technical support for the product. If you have any issues, please refer to the developer’s information resources.