Activating Tracker

To get started with Yandex Tracker:

1. Activate Tracker.

2. Add your company's employees to Tracker.

3. Your employees will need full access to Tracker in order to manage issues.

The cost of using Tracker is based on the number of users with full access to the platform.

Activate Tracker

1. Log in to your Yandex account. If you don't have an account yet, create it.

2. Go to the Tracker and click Free trial.

3. If your account is added to one or more organizations in Yandex.Cloud, select the organization you want to activate Tracker in and click Log in.

   If you have no organization in Yandex.Cloud or you want to create a new one, specify a name for your organization, add its description, and click Create.

Yandex Tracker is automatically activated for the organization you selected or created.

To learn more about managing organizations, see the documentation for Yandex Cloud Organization.

Add users

Invite users who have Yandex accounts to Tracker, create new accounts on your organization's domain, or set up identity federation.

With identity federation, your employees can log in to Tracker using their corporate accounts in Active Directory, Google Workspace, or other user account management systems.

Invite users

You can invite others to join your organization using their existing Yandex accounts like login@yandex.com:

1. Open the Tracker and log in to your organization's admin account.

2. On the top panel in Tracker, click → Manage access.

3. Click Invite users.

4. Add a comma-separated list of your employees' Yandex email addresses (such as login@yandex.com) and click Invite.

To log in to Tracker, the invited employees will need to click the https://tracker.yandex.com/ link and log in to their Yandex account.

Set up identity federation

Identity federation is a technology that lets you implement a Single Sign-On (SSO) authentication scheme so that your employees could log in to Yandex Tracker using their corporate accounts in Active Directory, Google Workspace, or other SAML-compatible user account management systems.

To create an identity federation:

1. Open the Tracker and log in to your organization's admin account.

2. On the top panel in Tracker, click → Manage access.

3. Click Enable federation. The Yandex Cloud Organization page opens.

4. Click Create federation and specify its settings.

Users with corporate accounts can log in to Tracker by clicking Log in via SSO.

To learn more about creating an identity federation, see the documentation for Yandex Cloud Organization.

Create user accounts

To create a new user account:

1. Open the Tracker and log in to your organization's admin account.

2. On the top panel in Tracker, click → Manage access.

3. To the right of the Invite users button, ![]click (../_assets/tracker/add_user.png) and select Create a user account.

1. Fill out the New user account form and click Add.

To log in to Tracker, an employee with an account on the domain will need to enter their full email address (such as, login@example.com) and password.

Set up access to Tracker

All employees in your company automatically get free access to Tracker in Read only mode. Employees will need full access to Tracker to manage issues with no restrictions.

The cost of using Tracker is based on the number of users with full access to the platform. Teams of no more than 5 employees can use Tracker for free.

You can grant and revoke full access to Tracker at any time. The total cost is automatically recalculated as the number of users with full access changes. To learn more, see Tracker cost calculation.

Configuring access

1. Open the Tracker and log in to your organization's admin account.

2. On the top panel in Tracker, click → Manage access.

3. In the All users section, find the employees who will manage issues in Tracker. Next to their names, select Full access in the Access column.

Once you set up access, you can see the number of employees with full access to Tracker and the total monthly cost of using the platform in the lower-left corner of the page. For more information, see Pricing.

Read only

Access to the following features is restricted in Read only mode:

• Creating issues using the Tracker interface.

• Changing issue fields, statuses, and resolutions.

• Leaving comments for issues.

• Subscribing to issue changelogs.

However, you can still access all of the Tracker features related to viewing issues, such as:

• Viewing issues, dashboards, and issue boards.

• Searching for issues using the filter builder and query language.

• Viewing queue pages, statistics, and other information.

Pricing Tracker

To learn more about service plans and take a look at some examples of how to calculate monthly costs of using Tracker, see Pricing.